Resource Center

Testimonials

DHA is always extremely helpful, responsive and courteous, it is a pleasure working with them. DHA has enabled me to become a more effective practitioner.

- Melissa, January 2017

Thank you for the good work you have done for me in 2016. It has made a great difference to many people.

- Dr. O'Flaherty, December 2016

"A note to tell you how wonderful it is working with DHA labs.... The entire team has been kind and considerate and the customer service has been top notch...thanks again :)

- Jennifer, December 2016

"Very good, looks like I’m all set! Thanks again, and my compliments to the excellent service from DHA so far."

- Brian, November 2016

I love how quickly I get a response. Staff is always friendly and helpful.

- Sandie, November 2016

Thank you for your help on this and all of the invaluable information on your web site. I have referred my children to you for testing as well.

- Laurie, September 2016

Thank you for your help on this and all of the invaluable information on your web site. I have referred my children to you for testing as well.

- Laurie, September 2016

Thank you so much for your prompt response to my numerous emails and phone messages and for expediting my daughter's test results so that I can get my daughter the help she needs! I really appreciate all your lab did for me. All of the staff I came in contact with were friendly and so helpful. I would highly recommend your lab to anyone.

- Stephanie, August 2016

Stephanie, thanks very much for letting us know the form has been received.
And thanks to Brian who processed the lab work requisition in a timely manner allowing us to complete the blood draw this week before the start of school.

- Elizabeth, September 2016

Thank you so much for going above and beyond. I appreciate you getting this done for us quickly.

- Ainslee, September 2016

I found the experience to be extremely organized and well-done.

- Holly, September 2016

Thank you so much for this information. We are really happy with your services and the speed of results coming back.

- Jesse, September 2016

Thank you for the test results! We appreciate all the information the test provided. This process has been very smooth thanks to the very clear instructions included in the testing kit.

- Marisa, September 2016

Thank you for the lab results! The staff response to my email, phone call and in receiving the lab results exceeded expectations and were right in line with your website information. Now all I have to decide is whether or not a consultation is something that would help me figure out how to address my bio-chemical issues.

- Dana, September 2016

To Whom It May Concern:
Our experience with DHA has been excellent.
In particular, Dan has been extremely helpful and supportive
with any problems we had incurred with the testing procedures. Mr. Hanson was
very professional and understanding with our situation and was expedient
in getting our problems resolved. We thank Mr. Hanson for his outstanding
attention to detail. We are looking forward to working with you again in the future.
Sincerely,

- Richard, Felice, and Eric, August 2016

I would like to say a big THANK YOU to you and your team for your kind, fast, competent, and truly helpful service! It makes such a difference to be treated with kindness... and it encourages everybody around to be friendly and gracious too. I'm surely going to recommend DHA Laboratory to others. Thanks again.

- Franziska, July 2016

I do want you to know that I am truly impressed with DHA Laboratory's team. Your team as a whole are gems, and I'm sure you appreciate them. I just want to let you know how much I personally do too!!

- Deloris, May 2016

Thank you for your patience and for working so hard to help out family.

- Monika, March 2016

Thanks again for all you help. Your customer support team is EXCELLENT and I am happy to be doing business with you.

- Barbara, February 2016

I am delighted with DHA labs. The staff I spoke to Danny, Brian and the woman who sent this were all very helpful, good problem-solvers and very professional and prompt with their actions. I had an issue on billing (from the Dr. side) and a question on the form and everyone helped me out with the first phone call to them.

Keep up the good work. It's a pleasure to talk to a helpful human when I call a lab. I don't get this kind of good treatment from other labs!!

- Linda, January 2016

You guys are the best!!
Best service, courteous and knowledgeable!

- Gabriella M, January 2016

Thanks again for all your help and guidance!

- AK G, December 2015

Thank You for your help in making Pyroluria and it's 'affiliates' known and successfully infiltrate big pharma-run western medicine! You're a Godsend.

- AK G, December 2015

thanks for all your help. I can’t tell you how much I appreciate it.

- Greg, November 2015

Thanks for the quick and clear communication! Appreciated.

- Krista P, October 2015

Thanks again for all of your help with my questions.

- Lance M, October 2015

I an getting very impressive results, and so I am grateful to your lab for helping this to happen!

- Dr. Minde, October 2015

YOU are super fantastic! Thank you for such
a comprehensive response.

- Anna, September 2015

Thanks for the help for the tests we've had done. Thanks very much

- Joan S, September 2015

Thank you for your kind telephone call and attention!*:) happy

- Annette O, September 2015

This is great! Thank you!

- Arlene D, September 2015

I really think you all are very professional, easy to work with, and customer focused which is not always easy to find these days so very much appreciated.

- Lori S, April 2016

This is my second experience with the Direct Health Care Family, and my daughter recently had her first. In all three of these experiences we have been absolutely delighted with all aspects of our transactions. Your process for facilitating good testing for people who are at some distance from your location is nothing short of amazing. It is so easy to use and so well thought out, and I can't believe that I can order tests and have detailed results in about two weeks from the time of placing the order. It's hard to do much better than that at our local labs.

Additionally, every time I've had a question or needed some help, a member of your family has done an excellent job of addressing my needs. Thank you all so much for what you are doing for so many!

- Don H, April 2016

Nick always seems to be able to bring a sense of caring as well as an attention to detail that is crucial when focusing on the many tests, doctor consults and anything else that accompanies the work required to improve one's health. Nick definitely makes the process much easier and I feel that fact strongly places DHA above all other lab's.

- Michelle T, March 2016

I want to thank you for taking this time to help me out in getting this testing completed. Will be anxious for results so I can properly start the necessary vitamin protocol and claim my good health once again....long overdue!

Thank You for your help in making Pyroluria and it's 'affiliates' known and successfully infiltrate big pharma-run western medicine! You're a Godsend.

- Ashley G, December 2015

Hi Nick- thank you for this! I checked in with the parents- their child is doing better already.
Much appreciated

- Danna P, January 2016

Thank you for your patience and for working so hard to help out family.
Sincerely

- Monika S, March 2016

I had a meeting at my business and one of my employees - who had asked me to test her young adult son in December - was in tears as she told everyone how he is no longer under the cloud of depression he had since chilidhood.

This is very important work you are doing. By far, the easiest way to get dramatic results that I've ever seen.

All the best

- Dan S, April 2016

Thank you so much for spending so much time, investing into your clients desires. It's such a pleasant experience to work with you and such an amazing lab. I truly feel blessed and honored to be part of such an awesome work for the hurting world:)
Your lab test results have already brought so much insight and help for my patients. It's always so rewarding when they're getting better being on a protocol that's based on their results. Not so much a diagnose but as a road map to their healthy and happy future.
Couldn't be the clinician I am without you :)

- Alexandra M, April 2016

I just said a very simple thank you in my short reply to you, and you deserve more than that. I am so thankful that you actually took the time to look at my previous tests before you answered my questions. That is exactly what I needed someone to do for me. I live in central Indiana and there is no one here with the training to answer my questions. I really appreciate your efforts.

Everyone with whom I've interacted at your lab has exhibited this type of concern for the clients. I applaud you all!

- Don, April 2016

"Thank you so much for detailed information and clarification. This helps a lot. Your kindness and patience is truly outstanding."

- Alexandra, November 2015

"Thanks again for all your help! You’ve been incredible."

- Greg, November 2015

"Thank you so much for getting this to us so quickly. Your company has been really easy to work with, and that is exceedingly rare these days."

- Dana, October 2015

"So far, the experience has been excellent! Everything was excellent from start to finish. Thank you!"

- Tina, October 2015

"Great to speak with you as well. Thanks again for all of your help with my questions."

- Lance, October 2015

"Thanks for the quick and clear communication! Appreciated."

- Krista, October 2015

"I am getting very impressive results, and so I am grateful to your lab for helping this to happen!"

- Thomas, October 2015

"Wow I'm really impressed with how fast the results came back. I’m a bit puzzled at my level however. My original score for pyroluria was very close to this. I tested a few months ago with your lab and I’ve been following a protocol by Dr. Mensah ever since. It really makes me question weather or not there is a correlation between kryptopyrroles and b6 and zinc. It seems that supplementing these two for months did nothing to affect the level of urine kryptopyrrole in my urine. When I first started the protocol I felt amazing, then after a couple of weeks the effects wore off and I no longer feel any difference. I just had the metabolic panel done through your site and am awaiting the results, I hope that will help with my anxiety."

- Greg, September 2015

"I am very happy with DHA Lab's customer service and quick test results! I am a mental health nutrition consultant and will recommend DHA for all my clients' lab test needs."

- Linda, September 2015

"I am sure it will be wonderful working with you! Thank you for your kind telephone call and attention!"

- Annette, September 2015

"I am beyond satisfied with the customer service, quick turnaround time and quality testing that I receive from Direct Health Care Access.
Respectfully Submitted,"

- Karen, August 2015

"Thank you so much for letting me know.
The service you have provided have been excellent and I totally appreciated the help I got by phone.
Great job! Outstanding!"

- Clifford, August 2015

"Thank you so much! I very much appreciate working with your people. Little things can do me in so fast but I found out very quickly that your people are VERY patient and kind. It has always meant a lot to me to be able to call Direct Health Care Access and know I could take to someone who would be patient with me! May God bless you for it!"

- Laura Mae, August 2015

"Thank you so much for emailing the lab test paperwork. That is SO helpful! We appreciate all of your help. Every phone call to you guys is refreshing; You all know how to do customer service!"

- Jennifer, August 2015

"I would like to say that I really appreciated the very friendly, courteous, and caring staff I had the privilege of talking to on the phone. More than just customer service, they treated me like I was a valuable human being to them, and also were efficient and punctual in their service. Several of my calls and requests were processed by representative Nick and he was an absolute wonderful person to work with. I have much thanks and appreciation for everything this company is doing and how it is part of the creation of an alternative to the medical mainstream, that I believe offers a more holistic, healthier, natural, less toxic and detrimental, and more effective and permanent remedying of diseases than medical mainstream can offer."

- Joshua, June 2015

"A pleasure working with you, thank you for your high level of patient care"

- Heather, June 2015

"Our experience with working with your company has been exceptional. The local lab and shipping process was clear cut and simple. Daniel Hanson has gone above and beyond to be helpful to us. We can’t thank you enough for making this easy."

- Jo, June 2015

"You rock my friend! Thanks for sending this over. I can't wait to get started on consults with them. I've loved the experience with your lab so far. Keep up the great work."

- Evan, June 2015

"When I called your customer service to ask about what I could do to expedite my results, the man who answered was both friendly and helpful. After I told him that I had a doctor's appointment scheduled relatively soon, he allowed me to mail my test on a day that was not the day my directions dictated and put a note in your system to expedite my results. This was evidently done, as I just received notice that my results were sent to my practitioner, 2 days after I had sent in my kit. I really appreciate the quick turn around and the wonderful service.
Thank you very much,"

- Nancy, June 2015

"I appreciate the notification. Your company was very professional in every aspect. The kits were mailed out and the analysis completed in a timely manner. I had several questions regarding testing and found your staff very knowledgeable and easy to speak with. This was a good experience!
Thank you,"

- Mardie, June 2015

"Thanks for your response. It has been easy working with your company. Your directions for testing and mailing are precise concise and easy to follow. Your response toy email was timely. I would definitely use your services again and would recommend you to others. Thanks"

- Barbara, May 2015

"Thanks so much, Nick, for all you have done and continue to do!
I deeply appreciate it!"

- Anna, March 2015

"This has been my third time working with Direct Healthcare Access and it has been a positive experience each and every time.
Blessings,"

- Donna, February 2015

"Excellent follow up and customer service. Thanks!"

- Vasiliki, February 2015

"Thank you so much.
You have the best customer service of any company I've ever dealt with :-)
In health,"

- Kari, January 2015

"My experience working with Nick Marino at Direct Health Care Access was extremely positive. Nick was very responsive to my tight scheduling constraints, and was very professional. I very much appreciated his excellent customer service, and the fact that he worked closely with me to arrange for a rapid shipment and processing of the test kit and blood work. I would highly recommend the services provided by Direct Health Care Access to others. Thank you."

- Tim, December 2014

"Thank you so much for your immediate response to my request for lab results. I have been a customer for almost two years and I am always so impressed with the excellent customer service I receive. Thank you for patiently explaining test protocols, navigating insurance obstacles, and consistently exceeding expectations. It is clear that you take great pride in your work and truly care about the patients you serve. Wishing you continued success,"

- Julie, December 2014

"Thank you for the opportunity to provide feed back to you on my experience with your company.
I am very pleased with the service I received . The kit directions were clear and not intimidating and my calls and emails with questions were handled in a professional and kindly manner.
If necessary, I would not hesitate to use your company again .
Kindly,"

- Debora, December 2014

"My experience of working with Direct Health Care Access was very good-no hassle with the testing procedure and no hassle with follow up to receive an invoice. Testing instructions were very clear. Thank you for making this such an easy experience."

- Myrna, November 2014

"My experience working with Direct health Care Access II has been great. Every time I speak with someone on the phone they are courteous and knowledgeable. My experience with the lab requisitions and results has been easy, as has been obtaining a receipt to submit to insurance. Thank you for the great service!"

- Jaimee, November 2014

"Quick service, professional. Great overall experience.
Thanks,"

- Linda, November 2014

"Everyone that I spoke with was professional and friendly. My test results were provided quickly which is greatly appreciated. The whole process was simple and easy. Thank you!!"

- Kim, November 2014

"You have provided me with wonderful, immediately responsive customer service which I appreciate so very much. THANK YOU! It’s not often when doing business on the web that one can actually get response to questions so promptly ~ let alone at all ~ and I VERY MUCH appreciate it. It’s especially important in the business you’re in. I’m trying to time the testing with a doctor’s visit, and your helping me know how to accomplish that is a blessing! Have a wonderful day and week ~ and keep up the good work.
With Appreciation and Gratitude,"

- Perry, November 2014

"Very fast and efficient service. Spoke with the most friendly and helpful customer service person! Thank you!"

- Venice, October 2014

"Thank you! Great service! It is a pleasure working with you! Looking forward to a long relationship!"

- Cynthia, October 2014

"It was an excellent experience for my daughter, in your lab. Thank you for your patience and kindness.
Sincerely,"

- Nicola, October 2014

"I must say I had some reservations about ordering my own blood work but after working with Direct Health Care I can't believe I waited to do so. Every single member of the staff I spoke with from the pleasant person who answered my first call to the knowledgable lab technicians could not have made me more at ease. A considerable amount of time was spent answering my numerous questions and at the end of each call I was told to please feel free to call back if I have any more questions. I could not recommend them more for anyone searching for health questions that seem overwhelming. It's a piece if mind to have Direct Health as part of your team.
A sincere thank you,"

- C.K., September 2014

"My experience working with both Nick and Daniel were phenomenal. They were extremely personable, knowledgable and helpful, and took very good care of me both times I needed assistance.
With my gratitude."

- Marcia, September 2014

“I am very pleased with my experiences of working with you so far. I will be telling others about you. Thank you.”

- Marilyn, June 2013

“I’ve had an excellent experience with your company… rapid test results, professional and helpful customer service. I’ve already recommended to others.”

- Maria, July 2013

“My feedback is very positive. Your response was prompt and answered my question satisfactorily. Thank you.”

- Donna, July 2013

“Its been a pleasure working with you guys. Loved the person to person (not a machine) contact. Thanks!”

- Barb, July 2013

“Thank you! Your service is excellent, including the turnaround time.”

- Svyatoslav, July 2013

“Loved the process and the info. Thank you.”

- Sue, July 2013

“Working with you has been very easy and efficient. I appreciate the kindness and answering questions. Thank you!”

- Sharon, June 2013

“Regarding your services, I think its one of the best that I ever had to deal with! You have incredible customer service – very polite, considerate, taking the time to explain everything in detail, quick response, no hassles and such reasonable rates! All the kits arrived on time with proper instructions and shipping packages. Also, great communication.

During this time of my son’s illness when we had/have to deal with a lot of inconsiderate and terrible service from other health care providers, you are a prayer answered! I would highly recommend you to everyone that I know is looking for help (and there are several people who are but don’t know where to start).

Thank you again for your services!”

- Shahj, May 2013

“Very very impressed with service, I was very skeptical about the whole process but wanted to try out. Everything about response was prompt and detailed. My kid has both mercury and uranium poisoning. Low zinc to copper as well. Test results were sent back as PDF making the process as easy and helpful as possible. Thank you for your integrity.”

- Raj, April 2013

“I have had nothing but positive experiences with your lab. I have spoken to both Nick & Dan several times each on the phone, and they are so incredibly helpful and friendly. They are also extremely knowledgeable and always took time to answer all my questions (never rushing to get off the phone.)

I would say you definitely have outstanding customer service, and it has been a pleasure working with your lab. I have been telling my friends about my experience and urging them to be tested as well. Thanks.”

- Michelle, March 2013

“The responses to my inquiries have been handled professionally and expediently. I appreciate greatly the options offered, Names and Telephone numbers listed as well as an opportunity to discuss my situation with Management. I am hoping that based upon our discussion, I will finally be able to offer my son an excellent chance at recovery, and not having to live in a drug induced limbo. Thank you.”

- Mark, March 2013

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